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CPDM Application Contact Information
Team Member Responsibilities Phone Number Email Address
MPMS Help Desk MPMS Security:
  • New user request
  • Password reset
  • MPMS troubleshooting
Technical Issue Resolution:
  • Exceptions or errors
  • Navigation issues
  • Database change requests
  • New report requests
717-525-5458
RA-PDMPMSWebEx@pa.gov
Kent Smithmeyer System change requests 717-783-2428
ksmithmyer@pa.gov
Florah Iberedem
  • WBS/4232 troubleshooting
  • Management action troubleshooting
  • Crystal Report requests/questions
717-783-1260
fiberedem@pa.gov
Shannon Cassel
  • Browser issues
  • Operation issues
717-705-2200
scassel@pa.gov